Fix it Tickets (also known as Tokens or Vouchers) are ideal for owners of printer fleets who want the peace of mind of a maintenance contract without the same financial commitment.

The Benefits of using tokens:

  • Tokens cover call outs and all the labour including any workshop repairs
  • Guaranteed response time
  • Tokens can be used to repair any printer
  • Tokens have no expiry date
  • Priority use of the 24/7 online call logging system

Tokens are purchased in advance usually in multiples of ten.

If raising a purchase order for parts needed to complete repairs is time-consuming, then a parts pool is a good complement to our token system.

Raise one purchase order for an agreed amount, then as and when you approve parts for a repair, the cost is taken from the pool.

For more information, you can contact one of our team on 020 3126 4879 or via email:


Printer Services